Terms of service

Terms of Service – 2TTOYS.AE

Effective Date: 14-6-2026(“Terms”) govern your access to and use of our website and services, including all purchases made through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms. These Terms are designed to comply with applicable laws of the United Arab Emirates, including the UAE Consumer Protection Law, Federal Decree-Law No. 45 of 2021 on Personal Data Protection, and relevant e-commerce regulations.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old
  • You have the legal capacity to enter into binding contracts under UAE law
  • You are using this website for lawful purposes only

Only adults (18+) are permitted to place orders on 2TTOYS.AE.
We reserve the right to cancel any order placed by a person under the age of 18.

2. Use of the Website

You agree not to:

  • Use the website for unlawful or fraudulent activities
  • Interfere with the operation or security of the website
  • Attempt to gain unauthorized access to any systems or data
  • Misuse product information, pricing, or content

We reserve the right to suspend or terminate access if misuse is detected.

3. Products and Availability

All products listed on our website are subject to availability. We reserve the right to:

  • Limit quantities
  • Discontinue products at any time
  • Modify product descriptions and specifications

We make every effort to ensure product descriptions and images are accurate, but minor variations may occur.

4. Pricing and Payment

  • All prices are listed in AED (United Arab Emirates Dirham) unless stated otherwise
  • Prices include VAT where applicable
  • We reserve the right to change prices at any time without prior notice

Payment must be made at the time of purchase via approved payment methods.

We use secure third-party payment providers to process transactions. 2TTOYS.AE does not store full payment details.

5. Order Acceptance

Once you place an order:

  • You will receive an order confirmation email
  • This confirmation does not guarantee acceptance

We reserve the right to:

  • Refuse or cancel orders
  • Cancel orders due to pricing errors, stock issues, or suspected fraud

If your order is cancelled after payment, you will receive a full refund.

6. Shipping and Delivery

We aim to deliver orders within the estimated timeframes provided on the website. However:

  • Delivery times are not guaranteed
  • Delays may occur due to external factors (e.g. customs, logistics providers)

Risk of loss transfers to the customer upon delivery.

7. Returns and Refunds

Returns are handled in accordance with our Return & Refund Policy.

Customers may be eligible for returns in cases of:

  • Defective or damaged products
  • Incorrect items delivered

Conditions and timelines apply as outlined in our Return Policy.

8. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Product descriptions
  • Website design

is the property of 2TTOYS.AE or its licensors and is protected under UAE intellectual property laws.

You may not copy, reproduce, or distribute any content without prior written consent.

9. Limitation of Liability

To the maximum extent permitted by UAE law:

  • 2TTOYS.AE shall not be liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the value of the purchased product

Nothing in these Terms excludes liability where it cannot legally be excluded under UAE law.

10. Privacy

Your use of the website is also governed by our Privacy Policy.

We process personal data in accordance with UAE data protection regulations.

11. Governing Law

These Terms are governed by the laws of the United Arab Emirates.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the UAE courts.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated Terms.

13. Contact Information

For any questions regarding these Terms, please contact:

2TTOYS.AE
Email: support@2ttoys.ae
Website: 2TTOYS.AE